Fitness Connected
Support
Practical help for getting started with Fitness Connected, connecting your health data, understanding sharing, and managing your account.
Getting Started
A concise path through the first Fitness Connected setup. You can revisit Profile Visibility, health permissions, Connections, and Groups at any time.
Create your account and profile
Set up Fitness Connected with the profile details you want others to recognize.
Choose Profile Visibility
Decide whether health data on your profile is visible to Everyone or only Mutual Connections. You can change this later.
Connect Apple Health or Health Connect
Fitness Connected reads supported data from Apple Health on iOS or Health Connect on Android, rather than pairing directly with watches.
Choose the health data Fitness Connected can read
Allow Fitness Connected to read the supported health data you choose. Availability can vary by platform and source.
Allow the first sync to finish
Fitness Connected brings in available recent data from the health hub you connected. The first sync can take a little time.
Explore your activity, People, and Groups
Start with your own health and activity view, then use Connections and Groups when you are ready to bring that context into shared experiences.
Fitness Connected works with supported data available through Apple Health or Health Connect. Not every wearable or source supports every metric, and Fitness Connected does not pair directly with watches.
Support topics
These are the main Support areas for Fitness Connected. Open a guide below to get started.
Health Data
Apple Health, Health Connect, permissions, syncing, supported data, and compatibility.
Open guide
Connections, Groups & Privacy
Profile Visibility, Connections, Mutual Connections, Groups, sharing scope, and Compare.
Open guide
Troubleshooting
Missing data, permissions, syncing, wearable-to-health-hub issues, refresh behavior, and contacting support.
Open guide
Account & Data Deletion
What Fitness Connected removes, what it does not remove, and how account deletion works.
Open guide
Still need help?
Start with the Getting Started steps above. If you still have a question, reach the Fitness Connected team by email.
Contact support
For product questions, feedback, or account help, email the Fitness Connected team.
You can also use the Contact page.